At Ruggi, we place great importance on the processing and protection of your personal data. We want to inform our customers about the purpose and methods of collecting, processing, and transferring personal data.

  1. Methods of Collecting Personal Data

As Ruggi, we collect your personal data verbally, in writing, or electronically through our website, social media channels, mobile applications, and similar means. This collection is for purposes such as enabling you to benefit from our services, informing you about our campaigns (with your consent), recording your suggestions and complaints, establishing better service standards, and determining and implementing Ruggi's commercial and business strategies.

  1. Processing Purposes for Personal Data

As Ruggi, through our call centers, written communication channels, social media pages, mobile communication channels, in-store communication channels, and/or other channels, we may obtain, record, store, modify, update, periodically check, reorganize, classify, and retain your personal data for as long as necessary for the purposes for which they are processed. This includes sharing or transferring your data with our private or public partners or third-party individuals/entities in the US or abroad, as required by law or for service-related needs.

We process your personal data to enable Ruggi customers to benefit from our services, to inform you about our campaigns (with your consent), to record your suggestions and complaints, to establish better service standards, and to determine and implement Ruggi's commercial and business strategies.

3. Transfer of Personal Data

Ruggi may share your personal data with our group companies, business partners, customers we serve, suppliers, auditing companies, or public institutions authorized to request this data due to a legal obligation. This sharing is done with your explicit consent or within the framework of security and confidentiality principles, taking adequate precautions, both domestically and internationally. This is for the purpose of carrying out company activities, ensuring the business relationship between data owners and our customers, conducting negotiations for this purpose, offering services, opportunities, and improving service quality.

4. Your Rights Regarding Your Personal Data

Ruggi will respond to the following requests from individuals:

  1. a) To learn whether Ruggi processes your personal data and which personal data is processed,
  2. b) To receive information about the purposes of the processing activity,
  3. c) To know the third parties to whom Ruggi transfers personal data within the US or abroad,
  4. d) To request correction of personal data if it is incomplete or incorrectly processed,
  5. e) To request the deletion or destruction of personal data in accordance with our policies,
  6. f) To request notification of the operations carried out to third parties to whom personal data has been transferred, in case of a request for correction, deletion, or destruction of personal data,
  7. g) To object to the occurrence of a result against the person by analyzing processed data exclusively through automated systems, and
  8. h) To receive copies of your personal data.

Privacy and Security

Ruggi Online Shop requests some personal information (name, age, interests, e-mail, etc.) from you to provide better service to its customers. This information collected on Ruggi Online Shop servers is used only within Ruggi Online Shop for periodic campaign work, designing special promotional activities for customer profiles, and customer "classification" work to prevent the transmission of unwanted e-mails. Ruggi Online Shop will not share the information collected from membership forms with third parties without the knowledge or contrary instruction of the member concerned, will not use it for commercial purposes for any non-activity reason, and will not sell it.

Customer information can only be disclosed to official authorities if this information is requested by official authorities and if Ruggi is obliged to make a disclosure to official authorities in accordance with the provisions of the applicable mandatory legislation.

Only the customer can access all the information entered into the system, and only the customer can change this information. It is not possible for anyone else to access and change this information. Your credit card information requested on the payment page is not kept on the servers of Ruggi Online Shop or the companies providing services to it in any way, in order to keep the security of our valued customers shopping from the site at the highest level. In this way, all payment transactions are ensured to take place between the bank and your computer via the Ruggi Online Shop interface.

Use of Cookies

Cookies are small text files or information that are saved on your computer or mobile device (such as a smartphone or tablet) when you visit our site.

We use cookies to make our Sites easier to use and to customize them according to your interests and needs. Websites can read and write these cookie files, which allows them to recognize you and remember important information about you (such as remembering your preference settings) to provide you with a more suitable website.

Cookies also help to speed up your future activities on our Sites. In addition, we may use cookies to collect statistical information about the use of our Sites to understand how visitors use our Sites and to improve the design and usability of our Sites.

Ruggi

By consenting to Ruggi’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at info@ruggi.com for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Your right to privacy is important to us. You can see our Privacy Policy Privacy Policy to determine how we collect and use your personal information.